Subscription Questions
Nah, don't worry! After you've signed up for your first subscription box, all billing will keep rolling until you tell us you don't want to receive them anymore!
You can login into your account at cratejoy where you can manage your subscription(s) and cancel the subscription. Do so before the 11th of the month to make sure that you won't be charged for the next box.
Login at cratejoy and you will be able to change your personal information. It’s also possible to
cancel your subscription through the account.
Shop Questions
The subscription system is provided through the patreon platform and the shop is provided through the etsy platform. Technically it is hard to find a good platform that can do both a subscription model and a normal shop model. That is why there are 2 different accounts.
Shipping Questions
Yes, we ship worldwide.
Only for the subscriptions is the shipping cost included in the price. The price for the products in the shop will depend on the senders location and the weight of products. This is something you can see in the shop checkout.
It is possible. Unfortunately customs fees are charged upon arrival of your box and out of our control. We complete all relevant custom information and attach the appropriate paperwork to your box.
Pins & Riddles Questions
In total 2 pins, a riddle and your reward (that is… if you have answered the riddle from the previous box correctly). With the very first box, we will give you a gift instead of a reward.
Most likely the riddle will be similar to a rebus. Eventually we will explore different types of riddles but the images of the pins will always be part of the riddle.
REBUS
It’s a puzzle where you decode a message consisting of pictures or symbols representing syllables and words
You can enter your answer through the form on the riddle page.